How to Cancel Your Score and More Membership [Step-by-Step]

Your Score and More is an online credit-score and monitoring membership sold at yourscoreandmore.com and secure.yourscoreandmore.com.

Many people join through a $1 seven-day trial that later converts to a paid plan. The charge may appear as Your Score and More, YourScoreAndMore, or a similar billing name.

Closing the website or deleting welcome emails does not cancel the membership. This guide covers official phone, email, and contact-form cancellation, the trial conversion date, and what to do if another recurring charge posts.

What Is Your Score and More and How Billing Works

Your Score and More sells credit reports, scores, monitoring alerts, and related protection tools. You enroll online and put a card on file. The company, not Apple or Google, typically controls billing.

Official Terms of Use describe these paid paths:

• Monthly plan: a 7-day trial for $1.00, then $39.94 billed exactly 7 days later, on the hour, from the time you registered. Billing continues monthly until you cancel.
• Six-month plan: billed $99.00 after a 14-day trial, then auto-renewed every six months until you cancel.
• Annual plan: billed $179.00 at signup. Terms say that plan is billed once. You would need to register again after the year ends.

Some enrollments described in company BBB replies use a 7-day $1 trial, then a weekly protection plan around $7.94 to $9.94. Offers can differ. Check your welcome email and statement amount.

If you do not cancel during the trial, the paid membership starts automatically. Terms state that all service fees are non-refundable.

A separate refund application exists for special cases. That form is mailed or faxed and is not the same as a cancel request.

How to Cancel by Phone

Official terms list phone cancellation at (800) 950-8040. Published hours are Monday through Friday, 5 a.m. to 6 p.m. Pacific Time, and Saturday and Sunday, 7 a.m. to 3:30 p.m. Pacific Time.

1. Call before the trial ends if you want to avoid the first paid draft. For a $1 seven-day trial, that is before hour 168 from signup.
2. Have your name, the email and phone used at signup, the last four digits of the card, and any Order ID from the welcome email.
3. Say you want to cancel the membership and stop auto-renewal.
4. Ask for a cancellation number.
5. Ask them to email written confirmation to the address on the account.
6. Write down the date, time, and the number they give you.

Company replies to BBB complaints say they record calls and send a confirmation email. Check spam if nothing arrives.

Other phone numbers appear on third-party blogs. Use the number on the official Terms page and on your statement first.

How to Cancel by Email or Contact Form

Official terms also allow email and the online contact form.

Email support@yourscoreandmore.com from the address on the account. Use a subject such as “Cancel membership.” Include:

• Full name
• Signup email and phone
• Approximate signup date
• Last four digits of the card
• Order ID if you have it
• A clear request to cancel and stop all future charges

Ask for written confirmation and a cancellation number.

You can also use the Contact Us form linked from the Terms page. Submit the same details. Save a screenshot of the submitted form.

Do both if your next billing date is close. Email creates a timestamp. A phone call can produce a cancellation number the same day.

Stopping a Free Trial Before It Converts

The trial is the most important window. Official monthly terms bill $39.94 exactly seven days after signup, on the hour. Cancel before that moment if you do not want the paid plan.

The $1 trial fee is still a charge. Terms treat service fees as non-refundable. Canceling during the trial should stop the conversion charge. It does not always repay the $1.

If you signed a six-month offer, official terms bill $99 after 14 days. Cancel inside that trial if you do not want the $99 draft.

Set a calendar reminder as soon as you enroll. Do not wait for a second reminder email.

What Happens After You Cancel

Once the company processes the cancel request, future auto-renewal should stop. Access to scores and monitoring typically ends when the paid period ends.

Terms say service fees already charged are non-refundable. Do not count on a refund for a month that already drafted.

Company BBB responses often describe a cancellation number plus a confirmation email. Keep both. If another charge posts after that confirmation, send the email and number back to support. Then contact your bank or card issuer.

The refund application at the official refund page is a separate process. It asks you to fax (800) 314-9323 or mail:

YourScoreAndMore.com
Attention: Legal and Accounting Department
310 North Westlake Blvd., 200
Thousand Oaks, CA 91362

That form also asks for an Order ID and, in some cases, a police report. It is not required to cancel. Use it only if support tells you a refund review needs that paperwork.

Tips for a Smooth Cancellation

Cancel during the trial when you can. That is the cleanest way to stop the $39.94 or weekly conversion.

Call and email on the same day so you have two records.

Save the welcome email. It usually has the Order ID and the conversion date.

Watch spam for the confirmation. Official messages can land there.

Check your statement for one more cycle. Retry billing can appear if an earlier draft failed.

If you used PayPal, also review PayPal automatic payments after the company confirms the cancel.

Annual plans billed once may not need a cancel to stop monthly drafts. Still ask support to close the account so it is not reused.

Common Problems and Solutions

You cannot find a cancel button after login.

Many members report the site sends them to a phone number. Use (800) 950-8040 and the support email listed in the Terms.

You missed the seven-day trial.

Cancel anyway to stop the next cycle. The conversion charge may stand because terms call fees non-refundable.

Nobody answers the phone.

Email the cancel request, submit the contact form, and call again during published Pacific Time hours. Keep copies of every attempt.

You were charged $9.94 a week instead of $39.94 a month.

Some offers are weekly protection plans. Cancel the same way. Match the amount on your statement when you speak with support.

You do not remember signing up.

Trial offers sometimes appear during a loan or credit-score click. Search your email for “Your Score and More” or “YourScoreAndMore.” Then cancel with the card’s last four digits.

A charge posted after you were told it was canceled.

Send the cancellation number and confirmation email to support. If the extra draft stays, ask your payment provider to review it.

Finding an Unknown Your Score and More Charge

Search your statement for “Score and More,” “YourScore,” or “Nations.” Compare the amount with $1.00, $9.94, $39.94, $99.00, or $179.00.

Look in your inbox and spam for a welcome message from the signup hour. That email is the proof of the trial start time.

If you never intended to join, still cancel in writing. Then decide whether to use the refund form or your bank based on the documents you have. Do not promise yourself a refund. Official terms say fees are non-refundable.

You can get a free annual credit report from official government sources. That is separate from this paid membership.

Requesting a Refund After Cancellation

Cancel first. Then ask support whether any draft after the cancel date can be reversed.

If they send you to the refund application, complete it with the same email and phone used at signup. Fax or mail it, wait the stated 10 days for arrival, and call (800) 950-8040 in the 10 to 20 days after mailing, as the form instructs.

A police report field on that form does not mean you must file a police report to cancel. It applies to the refund review they designed that form for.

FAQs About How to Cancel Your Score and More Membership

Q. How do I cancel a Your Score and More membership?

A. Email support@yourscoreandmore.com, use the official contact form, or call (800) 950-8040 during the Pacific Time hours listed in the Terms. Ask for a cancellation number and written confirmation.

Q. Does closing the website cancel Your Score and More?

A. No. The membership stays on the card until the company processes a cancel request. Future drafts continue until then.

Q. Will I get a refund after canceling?

A. Official terms say all service fees are non-refundable. Canceling during the $1 trial should stop the paid conversion. It usually does not repay charges that already posted. A separate mailed or faxed refund form exists for special reviews.

Q. Why was I charged after I canceled?

A. The paid plan often starts exactly seven days after signup. A request after that hour can leave the first $39.94 or weekly fee in place. Retry billing can also post if an earlier charge failed. Compare the draft with your cancellation number. If a later cycle billed after confirmation, contact support and your payment provider.

Conclusion

The reliable way to cancel a Your Score and More membership and stop auto-renewal is to call (800) 950-8040, email support@yourscoreandmore.com, and keep the cancellation number. Do that before the seven-day trial ends if you want to avoid the first paid draft.

Then watch the next statement. If another recurring charge appears after written confirmation, use that paperwork with the company and your bank or card issuer.

Disclaimer: This article provides general educational information based on publicly available details at the time of writing. It is not financial or legal advice, and cancellation, billing, and refund policies may vary. For account-specific help, contact the service or your payment provider directly.