How to Cancel EOS Fitness Membership Online [Step-by-Step]

How to Cancel EOS Fitness Membership Online

EōS Fitness, often written EOS Fitness, is a U.S. gym chain with month-to-month plans. Official terms say you must give 30 days’ notice to cancel membership.

Promotional dues can start as low as $9.99 a month, with higher rates at Lux and Landmark clubs. A $2.99 monthly service fee and a $59.99 annual fee may also apply.

The recurring charge usually posts to the card or bank account on file and may appear as EōS, EOS Fitness, or an ABC Fitness billing name.

Deleting the EōS app does not cancel the gym membership. This guide shows how to cancel online first, then how to follow up if the portal does not finish the request.

What Is EOS Fitness Membership Billing Before You Cancel Membership

EōS sells several access levels. Current site plans include Will Do, Will Crush, and Will Power, plus higher-priced Lux and Landmark clubs. Amenities and dues vary by gym.

California members are charged the $2.99 service fee even with ACH bank drafts. Elsewhere, that service fee is often waived if you pay by ACH.

Membership is billed by EōS and its billing partner, commonly ABC Fitness Solutions. Official pages describe plans as month to month. That does not mean the next draft stops the day you tap cancel.

The 30-day notice still runs, and you typically owe dues that fall inside that window. The $59.99 annual fee is described in EōS offer terms as non-refundable and non-cancellable once charged. Time your notice before that fee is due if you want to avoid it.

EōS has said members may cancel online at eosfitness.com, at a gym, or by phone. Extra help is listed through the mobile app FAQs and the site chatbot. Personal training is a separate agreement. Canceling gym access does not automatically cancel a trainer package.

How to Cancel EOS Membership Online

This is the path most people want. EōS says online cancel is available. Many members complete it through the ABC / iClub member portal used for EōS accounts. Menu names can vary, so use the labels you actually see.

  1. Open a browser on a computer if you can. Some members report the cancel button is easier to find on desktop than in the app.
  2. Go to the official EōS site at eosfitness.com and sign in, or open the member portal at mico.myiclubonline.com.
  3. Use the email on your membership. Reset the password if you never created a web login.
  4. Open Membership, My Account, or Account Settings.
  5. Select Cancel Membership or the cancellation request link.
  6. Confirm the last paid-through date. The portal may collect the next 30 days of dues before it marks the account pending cancel.
  7. Submit the request and screenshot every confirmation screen.
  8. Save the email that says the cancel is pending or complete.
See also  How to Cancel ProBiller Membership Fast? [Step-by-Step]

If you do not see a cancel option, do not assume the membership ended. Use the app FAQ item that asks how to cancel, or contact the home gym and ABC billing.

EōS and ABC billing portal screens may change. Follow the current cancellation guidance shown in your authenticated account, and contact your home gym if the option is unavailable.

Check My Payment History after you submit. EōS tells members to use that page to review posted drafts. Watch for one more monthly debit plus any annual fee that was already scheduled.

How to Cancel in the EōS App or at the Gym

The app can point you to the same cancel flow. It does not replace written or portal notice by itself.

  1. Open the EōS Fitness app and tap your profile.
  2. Open FAQ.
  3. Select the question about canceling membership.
  4. Use the link on that page and finish every screen.

If you prefer a desk visit:

  1. Go to your home gym during staffed hours.
  2. Bring photo ID and your member number.
  3. Ask staff to start cancellation and to confirm the portal request if you already filed one online.
  4. Get a printed or emailed confirmation with the end date.

Your account generally needs to be current. Unpaid late fees can block the file from closing.

How to Cancel by Email, Mail, or Billing Support

Official SoCal agreement terms list a written cooling-off and cancel path by email or mail. Use the email already on the account when you write Member Services.

  • Email: memberservices@eosfitness.com
  • Mail: EōS Fitness, 5005 LBJ Freeway, Suite 1150, Dallas, TX 75244
  • ABC Fitness billing: 1-888-827-9262 or customercare@abcfitness.com
  • EōS privacy and account contact listed on official policy pages: (888) 558-0332

Put this in the message:

  • Full name and home gym
  • Member or agreement number
  • A clear request to cancel membership and stop auto-renewal
  • The date you submitted the online request, if you already did
  • A request for written confirmation of the last draft date

Send a copy to ABC if drafts keep posting. Stopping a card or bank draft on your own does not cancel the contract. EōS can still treat missed payments as unpaid dues.

What Happens After You Cancel

You usually keep gym access through the 30-day notice period. One more membership draft is common. After the confirmed end date, key-fob or app check-in should stop and future dues should stop.

The annual fee already billed is generally kept. Personal training drafts continue until that separate agreement is canceled. If another gym charge appears after the end date, send your portal screenshot to the home gym and ABC and ask them to reverse it.

Some members have reported charges that continued after they thought they canceled. That is a user-reported problem, not official policy. Written confirmation is the best protection.

Tips for a Smooth Cancellation

Submit notice at least 30 days before the draft you want to skip. If your annual fee month is close, cancel earlier so that $59.99 does not fall inside the notice window.

Pay any open balance first so the request is not rejected. Screenshot the pending-cancel status. Keep using the gym until the paid-through date if you already paid for those days.

See also  How to Cancel 24 Hour Fitness Membership? [Step-by-Step]

Cancel personal training in its own request. Official PT pages treat trainer plans as a different contract, with their own freeze rules.

Common Problems and Solutions

There is no Cancel button in the app.

Try the desktop portal. Then use the FAQ link, home gym, or ABC at 1-888-827-9262.

The portal charged you immediately.

That is often the final 30 days of dues, not a new long-term plan. Compare the amount with your normal draft before you panic.

You signed up a few days ago.

State health-studio laws and your agreement may give a short cooling-off window. One official EōS agreement example allows cancel by midnight of the fifth business day, excluding Sundays and holidays. Other states use a three-business-day rule.

Review your emailed membership agreement for the cooling-off deadline and notice method. State laws and contract terms vary, so do not assume that another member’s deadline applies to you.

Personal training is still billing.

Cancel that plan separately through the gym’s training desk or the official Personal Training Client Service form on eosfitness.com.

You moved or cannot visit.

Online notice plus an email to memberservices@eosfitness.com from the address on file is the documented remote path. Mail a signed letter to the Dallas address if you want tracking.

Freeze or Change Plans Instead

If you only need a short break, ask the club about a freeze before you cancel. PT pages describe rest months and extra freeze fees on trainer plans. Gym freeze rules are in your membership agreement and can differ by location.

You can also ask whether a cheaper access level exists. Changing plans is not the same as canceling. Get any change in writing so dues do not stay at the old rate.

Alternatives After Canceling

Day passes or a different gym with simpler billing may cost less if you go only now and then. Home workouts and outdoor walking cost nothing after you stop the draft.

If you liked EōS hours but not the extras, a basic plan at another club can be enough. Compare the next gym’s notice rules before you join.

FAQs About How to Cancel EOS Fitness Membership Online

Q. Can I cancel my EOS membership online?

A. Yes. EōS says members may cancel online at eosfitness.com. Many accounts finish the request in the member portal at mico.myiclubonline.com. Save the confirmation and watch the next statement.

Q. Does deleting the EōS app cancel the membership?

A. No. The app does not stop ABC or EōS drafts. Cancel in the portal or with Member Services, then confirm the last charge date.

Q. Will I get a refund after I cancel?

A. Usually no for a normal 30-day cancel. You generally keep access through the notice period. Cooling-off cancels in the first few days may qualify for a refund under your agreement or state law. The $59.99 annual fee is described as non-refundable once billed.

Q. Why was I charged after I canceled online?

A. The 30-day notice was likely still running, or the annual fee was already due. If a draft posts after your confirmed end date, send the portal proof to the home gym and ABC Fitness at 1-888-827-9262.

Conclusion

The most direct way to cancel EOS Fitness membership online is the official member portal, then a saved confirmation so auto-renewal cannot quietly continue. Follow up by email or with ABC billing if the cancel button is missing or a draft still posts.

Keep the screenshots and check one more statement. Once that statement is clean, the recurring charge should be done.

Disclaimer: This article provides general educational information based on publicly available details at the time of writing. It is not financial or legal advice, and cancellation, billing, and refund policies may vary. For account-specific help, contact the service or your payment provider directly.

Similar Posts