Chuze Fitness is an affordable gym chain with locations mainly in California, Arizona, Colorado, and other states. It offers cardio and strength equipment, classes, and amenities at low monthly rates that often start near $10. Charges typically appear on your bank or credit card statement under Chuze Fitness.
Deleting the Chuze app does not cancel your membership. This guide walks you through the official ways to stop the recurring charge.
What Is Chuze Fitness and How Billing Works
Chuze Fitness provides clean, friendly gyms with 24-hour access at many clubs, group fitness, and optional extras. Memberships are usually month-to-month after any initial commitment period. An annual fee of $59.99 is charged about 45 days after you join and then once a year.
Billing is handled directly by Chuze. Your payment method on file is charged automatically each month. The company controls the subscription through its member portal and app.
Your membership must be in good standing before you can cancel. Canceling the account is different from freezing it or simply stopping visits. You need to follow the required notice process to end future charges.
How to Cancel from the Chuze Fitness Website or Account
The easiest remote option is through the official member services portal or the Chuze app.
- Go to memberservices.chuzefitness.com and log in with the email and password tied to your membership.
- Or open the Chuze Fitness app, tap your membership photo in the top right corner, then tap Membership.
- Select Cancel Membership and follow the on-screen prompts.
- Confirm the request and save any confirmation screen or email.
Submit the request at least 10 days before your next billing date. This notice window is required to avoid another charge.
How to Cancel by Contacting Customer Support
You can also cancel in person or get help by email.
- Visit any Chuze Fitness location during staffed hours.
- Ask the front desk for the cancellation form.
- Fill it out completely, sign it, and turn it in. Request a copy or written confirmation.
- For questions, email info@chuzefitness.com or call your home club.
Phone cancellations are not the standard method. Staff may still direct you to complete the form or the online process. Keep records of every step.
Canceling If Billed Through Apple or Google
Chuze Fitness memberships are not billed through the Apple App Store or Google Play. The main membership is managed directly by the gym.
If you somehow see a related digital charge through an app store, cancel it there using the usual store steps. That will not stop the gym membership itself. You still need to cancel through Chuze.
What Happens After You Cancel
After you give proper 10-day written notice and the request is processed, future monthly charges should stop. You typically keep access until the end of the current paid period.
You may receive a confirmation email or receipt. Save it. If another charge appears after the effective date, contact Chuze right away with your proof and, if needed, dispute the charge with your bank or card issuer.
Tips for a Smooth Cancellation
Check your next billing date first so you submit the request with at least 10 days of notice.
Make sure your account is current with no past-due balance. Take a screenshot of the confirmation screen or keep the signed form.
Review your original membership agreement for any 12-month commitment details. Watch your next statement to confirm the charge has stopped.
Common Problems and Solutions
You cannot find the cancel button in the app or portal. Try logging out and back in, or visit a club to complete the form in person.
You are still inside a 12-month commitment. A $58 cancellation fee may apply. The 10-day notice is still required. Review your agreement for exact terms.
Charges continue after you canceled. Provide the date and method of your request plus any confirmation. Ask Chuze to stop billing and refund any incorrect charge.
You forgot your login details. Visit your home club with a photo ID so staff can help locate the account.
The annual fee posted recently. Confirm the timing against your enrollment date and address it with the club if it should not have applied after cancellation.
Alternatives After Canceling
Chuze offers a paid freeze option for up to six months in a calendar year for reasons such as travel or temporary moves. No special documentation is needed for the standard freeze. Medical or military holds are also available with proper paperwork.
After canceling you can explore other local gyms, day passes, or home workouts. Some members switch to a lower-tier plan instead of leaving completely.
FAQs About Chuze Fitness Cancel Membership
Q. How do I cancel a Chuze Fitness membership?
A. Give at least 10 days written notice before your next billing date. Cancel online at memberservices.chuzefitness.com, through the Chuze app under Membership, or by signing the form at any club location.
Q. Does deleting the app cancel Chuze Fitness?
A. No. Deleting the Chuze app does not stop the membership or the recurring charges. You must complete the official cancellation process.
Q. Will I get a refund after canceling?
A. New members can get a full refund if they cancel within 5 business days under the buyer’s remorse clause. Outside that window, monthly dues, annual fees, and most other charges are generally not refunded. A $58 fee may apply if you cancel inside a 12-month commitment.
Q. Why was I charged after canceling?
A. A charge can still post if the request arrived fewer than 10 days before the billing date or if the account was not in good standing. Contact Chuze with your confirmation details and dispute any incorrect charge with your payment provider if needed.
Conclusion
The most reliable ways to cancel a Chuze Fitness membership are through the member portal, the Chuze app, or by signing the form at any club. Submit the request with the required 10-day notice so auto-renewal stops and you avoid further recurring charges.
Save your confirmation and check the next statement to make sure billing has ended. Once that is confirmed, you are free of the membership.
Disclaimer: This article provides general educational information based on publicly available details at the time of writing. It is not financial or legal advice, and cancellation, billing, and refund policies may vary. For account-specific help, contact the service or your payment provider directly.
