Cancel Amazon Prime membership from Manage Prime Membership, select Manage Membership, then choose End Membership and follow the prompts until Amazon confirms the membership will end.
Deleting the Amazon Shopping app does not cancel Prime. If another company bills your Prime membership, you may need to cancel through that provider instead. This guide explains the main cancellation paths, billing differences, refunds, and what happens to Prime benefits after you cancel.
What Is Amazon Prime Membership and How Billing Works
Amazon Prime is a recurring membership that can include delivery benefits, Prime Video, Prime Reading, gaming benefits, and other features. The available benefits can vary by account, country, and current Amazon terms.
Prime can be billed monthly or annually. Amazon renews the membership automatically unless you stop renewal or end the membership before the next billing cycle.
A Prime membership is different from a Prime Video-only subscription. Prime Video can be included with Prime, but some people pay for Prime Video separately. That separate subscription is managed from Prime Video account settings.
Deleting the Amazon app, removing a saved payment method, or simply not placing Amazon orders does not cancel Prime. You must complete the membership cancellation process through the account or billing provider.
How to Cancel Amazon Prime on a Computer
- Sign in to the Amazon account that has Prime.
- Open Accounts & Lists.
- Select Prime Membership.
- Open Manage Membership.
- Select End Membership.
- Continue through any confirmation or retention screens.
- Save the final page that shows the membership end date.
Amazon may show reminders about unused benefits or offers to keep Prime. Do not assume the membership is canceled until the account clearly shows that Prime will end or that renewal is turned off.
How to Cancel Amazon Prime in the App
You can also reach Prime membership settings from the Amazon Shopping app. The exact menu labels can change slightly, but the goal is to open Manage Prime Membership and then the End Membership option.
- Open the Amazon Shopping app and sign in.
- Open your account or profile area.
- Find Manage Prime Membership.
- Select Manage Membership.
- Choose End Membership.
- Follow the prompts until cancellation is confirmed.
If the app keeps redirecting you or does not show the expected option, use Amazon.com in a browser and manage Prime there instead.
Canceling a Prime Free Trial
A Prime free trial can convert into a paid membership if you do not stop continuation before the trial ends. Check the exact trial expiration date shown in Manage Prime Membership.
If Amazon offers a Do Not Continue or similar option, complete it and then confirm the account shows that the trial will end rather than renew into a paid term.
Do not rely on deleting the app or not using Prime during the trial. The membership setting itself must show that renewal has been stopped.
Prime Video-Only Subscriptions
If you pay only for Prime Video and do not have a full Amazon Prime membership, manage that subscription through Prime Video Account & Settings. Choose the option to end the Prime Video subscription there.
If Prime Video is included with your full Prime membership, ending Prime normally ends access to the included Prime Video benefit when the paid Prime term ends.
Prime Video Channels can be separate paid subscriptions. Amazon says additional subscriptions tied to Prime or Prime Video do not renew once the qualifying Prime membership ends, but unrelated Amazon subscriptions can continue separately, so review Your Memberships & Subscriptions before you finish.
If a Mobile Carrier or Internet Provider Bills Prime
Some customers receive Prime through a mobile carrier, internet provider, or another partner. In that situation, the partner may control billing and cancellation.
Check your signup receipt, carrier account, or Prime membership page to identify who charges you. If a third-party provider manages the membership, cancel through that provider instead of relying only on Amazon account settings.
Ask the provider to confirm the effective cancellation date and whether Prime access will continue through the current paid period.
What Happens After You Cancel Amazon Prime
Amazon generally shows the membership end date during the cancellation process. In many cases, Prime benefits continue until the end of the current paid term rather than disappearing immediately.
Once that date passes, the membership should not renew again unless you reactivate or rejoin Prime. Your regular Amazon account remains available for shopping even after Prime ends.
Keep the final cancellation page or email until the old renewal date passes. That gives you a record of when Amazon said the membership would end.
Refund Questions After a Recent Renewal
Canceling Prime does not guarantee that a recent membership payment will be refunded. Refund eligibility can depend on the timing of the renewal, the account, and whether Prime benefits were used after the charge.
If Prime renewed recently and you want the charge reviewed, contact Amazon Customer Service and identify the specific Prime transaction. Keep the renewal date, cancellation date, and payment amount available.
Do not confuse a Prime membership refund with a refund for an Amazon purchase, Prime Video Channel, digital rental, or another subscription. Those are separate transactions.
Check for Prime Video Channels and Other Add-Ons
Amazon accounts can contain several recurring digital services at the same time. Prime Video Channels, music subscriptions, Kindle services, and other memberships may have their own renewal dates.
Before leaving the account, open Your Memberships & Subscriptions and review every recurring service you recognize. Tied Prime or Prime Video add-ons may stop renewing with Prime, while unrelated Amazon subscriptions can continue on their own billing schedule.
This extra check can prevent confusion if another Amazon charge appears after Prime itself has been canceled.
Check for More Than One Amazon Account
Some households use several Amazon accounts. You can cancel Prime on one login and still be charged for Prime on another account that uses a different email address or phone number.
Search your email for Prime renewal receipts and check other Amazon accounts you use. If you cannot locate the account behind the charge, contact Amazon Customer Service and provide the transaction date and amount.
Prime Household and Shared Benefits
Prime benefits can be shared with other household members in some situations. If your Prime membership provides those shared benefits, cancellation can affect the other members when the paid term ends.
Tell household members the expected end date before you cancel. That gives them time to prepare for changes to shipping, Prime Video, or other shared benefits.
How to Verify the Cancellation Worked
After completing the cancellation flow, return to the Prime membership page. Look for an ending date, a non-renewing status, or another clear indication that automatic renewal has been stopped.
Take a screenshot or save the confirmation email. If the account still shows a future renewal date, repeat the process or contact Amazon before that date.
Finally, review the card or bank statement after the old renewal date. If another Prime membership fee appears, compare the transaction with your saved confirmation before asking Amazon to investigate it.
Tips for a Smooth Amazon Prime Cancellation
- Use the Amazon account that actually has Prime.
- Check whether the membership is monthly, annual, or a free trial.
- Identify any third-party billing provider.
- Review Prime Video Channels and other add-ons separately.
- Save the final membership end date and confirmation.
If you also use other shopping memberships, see our Walmart+ guide, Costco guide, and Sam’s Club guide.
Common Problems and Solutions
You cannot find End Membership: Confirm that you opened the full Prime Membership page rather than only Prime Video settings.
You canceled but Prime still works: The account may remain active until the displayed end date.
You still see another Amazon charge: Check whether it is a retail order, Prime Video Channel, digital service, or Prime membership fee.
The current account shows no Prime membership: Check other Amazon logins or contact Amazon with the transaction details.
FAQs About Amazon Prime Membership
Q. How do I cancel Amazon Prime?
A. Open Prime Membership, select Manage Membership, choose End Membership, and follow the prompts until Amazon confirms the end date.
Q. Does deleting the Amazon app cancel Prime?
A. No. Deleting the app does not stop Prime billing.
Q. Does Prime Video end when Prime is canceled?
A. Prime Video included with full Prime generally ends with the Prime membership. A Prime Video-only subscription is managed separately.
Q. Can I get a refund after canceling Prime?
A. Refund eligibility depends on the account, timing, renewal charge, and benefit usage. Ask Amazon to review the specific transaction.
Conclusion
The reliable way to cancel Amazon Prime membership is through Manage Prime Membership and End Membership. If another company bills the plan, cancel through that provider instead.
Keep the confirmation and membership end date, then review your next statement to make sure Prime does not renew again.
Disclaimer: This article provides general educational information based on publicly available details at the time of writing. It is not financial or legal advice, and cancellation, billing, and refund policies may vary. For account-specific help, contact the service or your payment provider directly.
